iovation Salesforce Administrator in Portland, Oregon

Salesforce Administrator

  • Department


  • Location

Portland, OR

  • Type

Full Time

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iovation is in the business of making the Internet a safer place. We've spent the last fourteen years developing award-winning technologies that now stop more than 300,000 fraudulent activities every day for our clients around the world. We help protect retailers, banks, insurers, gaming operators, dating sites, social networks and other businesses from credit card fraud, identity theft, account takeover and other abuses. Clients leverage our device-based intelligence network of 5 billion devices and 49 million client-reported fraud and abuse reports. Our challenge at iovation is to make amazing tools and help people put them to work.

Position Summary

Our dynamic Marketing department is looking for a team member who has initiative and hands-on experience as a Salesforce Administrator. This position is being added to our newly created Marketing Operations team and will support multiple department initiatives by maintaining and improving processes within Salesforce and other integrated tools.

Primary Responsibilities

  • Develop a solid understanding of marketing-specific business processes, including lead funnel, marketing influence and campaign attribution

  • Create and maintain profiles, roles, security settings, sharing rules, page layouts, workflows, process builder, custom fields, reports and dashboards

  • Provide day-to-day end user support, user adoption, system configuration, testing snf data management

  • Serve as the primary contact for reporting requests, including support of metrics on campaign performance, sales forecasting and pipeline management

  • Maintain data quality and data cleanup in SFDC via data analysis, scheduled reports, data loads and validation rules

  • Keep abreast of Salesforce features and functionality, identify business risks and opportunities for improvement and make recommendations regarding the SFDC platform and processes

  • Automate current manual tasks and identify technologies that support scalability and increased efficiency

  • Interface with corporate IT to support cross-system integrations and functionality


  • Bachelor’s degree in business or marketing or the equivalent in training and experience

  • Demonstrated experience as a primary Salesforce resource related to system configuration and reporting functionality

  • Ability to work collaboratively across the organization, determine best outcomes, design technical solutions and develop effective processes

  • Familiarity with Apex and Visualforce

  • Strong verbal and written communication skills

Preferred Knowledge/Experience

  • certification

  • Knowledge of fraud management and/or authentication industries and services

Physical Requirements

Frequent sitting, listening and talking; intermittent standing and walking; intermittent bending and twisting of the upper body (in the event of traveling/working from remote locations). Close detail work requiring visual acuity.

This position description is not intended to be and should not be construed as an all inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

iovation is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status. Individuals that require accommodation in the job application process for a posted position may contact us at 503-943-6795 for assistance.